Contact Us

CALL US OR BOOK ONLINE: Have a question or want to book an appointment? Need a beauty service on-location or an appointment before/after regular store hours? Give us a call at (716) 322-1838 or book online. When calling us to book or leaving a voicemail message, please note that all calls and messages are retrieved & returned during store hours only. For immediate booking, please book online.

LOCATION: Groom Service is located inside the lobby of Hotel Lafayette, 391 Washington St, Buffalo, NY 14203. When entering the hotel at the Washington Street entrance, our store is immediately on the left. We are conveniently located one block from Hilton Garden Inn and just a few minutes walk from Marriott, Courtyard Marriott, The Westin, The Curtiss, Hyatt, Embassy Suites & The Mansion on Delaware.

PARKING: $10 valet parking is available weekdays after 3, Friday after 11am and all day Saturday and Sunday, at the Washington Street entrance of Hotel Lafayette. Garage parking is available for $7 on the corner of E. Eagle & Washington Street and metered street parking is in the vicinity. If you are a guest of the hotel, complimentary valet parking is available.

STORE HOURS: Our hours change seasonally and depend on the appointments/events that we book. If you need an appointment early in the morning or late in the evening, or even on a day we are closed, please inquire by sending us an email request or calling us.